How to place and manage your order
Ordering is simple:
💡 Tip: 2-pack ($25) is most popular. 4-pack ($45) saves you $15!
We offer three package options:
Rush Production: Add $10 for 24-hour production (plus standard shipping time)
We accept all major payment methods through our secure checkout:
All transactions are secured with SSL encryption
Order modifications depend on timing:
Important: Review your order carefully before submitting!
For large team orders (20+ keychains), we offer special bulk pricing!
Benefits of bulk orders:
Making your keychain uniquely yours
Best results come from:
Tip: Think of it like a professional headshot, but more casual!
We offer a wide range of colors to match your actual uniform:
Plus: Optional stripe/accent colors for warehouse vests and medical scrubs
Don't see your exact color? Add a note in the "Designer Notes" field!
No, we cannot include:
✓ We CAN include:
This protects both you and us from copyright infringement. Your chibi will still look amazing and personalized!
Choose from profession-specific accessories:
Scanner, Clipboard, Radio, Safety Vest, Hard Hat, Pallet Jack
Stethoscope, Clipboard, Syringe, Medical Bag, Surgical Mask, Face Shield
Helmet, Backpack, Radio, Gloves, Dog Tags, Tactical Vest
Letters (generic), Flags, Megaphone, Sign, Banner, Custom Colors
You can select multiple accessories for your design!
Standard Orders: No preview is provided. We start production immediately based on your submitted details.
Want a preview? Add the "Design Approval" option during checkout for an additional $10. You'll receive a digital proof within 24 hours and can request one round of revisions before we produce your keychain.
Our Guarantee:
If you're not satisfied with your keychain, we'll remake it for free or provide a full refund. We stand behind our work!
Timeline and delivery information
3-5 Business Days
Your design is carefully crafted by our team of artists
24-Hour Production
Your design is completed in 24 hours - perfect for urgent orders!
Note: 24-hour production time, plus standard shipping time
Production time starts after order confirmation, not including shipping time
Order 4+ keychains ($60+) and shipping is on us!
$4.99
5-7 business days
$12.99
2-3 business days
We ship to: All 50 US states. International shipping available - contact us for rates.
Yes! You'll receive tracking updates at every stage:
Immediate email confirmation with order details
Email when your design enters production
Tracking number sent via email and SMS (if provided)
Final confirmation when package arrives
We've got you covered with our shipping guarantee:
If your package shows no tracking updates for 7+ days after the expected delivery date, we'll send a replacement at no charge.
Send us photos within 48 hours of delivery, and we'll send a replacement immediately.
If you provided an incorrect address, we can attempt to reroute (fees may apply) or remake your order at a 50% discount.
Contact us immediately if there are any shipping issues!
Yes! We ship to most countries worldwide.
Need an international quote? Contact us with your country and order details for accurate shipping costs.
We stand behind our products 100%
If you're not completely happy with your ChibiMe keychain, we'll make it right - no questions asked.
If there's an issue with your design, we'll remake it at no cost
Prefer a refund instead? We'll process it immediately
Contact us within 30 days of receiving your order
Our keychains are crafted from premium materials for durability and vibrancy:
Dimensions
Approximately 2.5" x 3" (6.4cm x 7.6cm) - perfect size for bags, keys, or backpacks!
Since each keychain is custom-made specifically for you, our return policy has specific guidelines:
We don't offer direct exchanges, but we can remake your keychain with different customizations at a 50% discount on your next order.
Contact us within 30 days to initiate a return or report an issue.
Your ChibiMe keychain is durable, but proper care will keep it looking great for years:
Pro Tip: With proper care, your keychain will last for years and maintain its vibrant colors!
If you receive an incorrect item or someone else's order, we'll fix it immediately!
What We Need From You:
Mistakes are rare, but when they happen, we make it right fast! 🚀
We're here to help!
We offer multiple ways to reach us - choose what's most convenient for you:
[email protected]
Response within 24 hours
Monday - Friday: 9am - 6pm EST
Closed weekends & holidays
Available on website
During business hours
@ChibiMeKeychains
DM us on Instagram
Need urgent help?
For time-sensitive issues (shipping problems, order errors), email us with "URGENT" in the subject line for priority response.
Yes! We offer a premium gift box option for $5 per keychain.
Perfect for birthdays, holidays, retirement gifts, or team appreciation!
Absolutely! Team orders are one of our specialties.
4+ Keychains
Qualify for FREE shipping!
20+ Keychains
Contact us for bulk pricing!
Popular for: Employee appreciation, team building gifts, retirement parties, military units, medical staff, warehouse crews
We take data security seriously and follow industry-best practices to protect your information.
All data transmitted through our website is encrypted
Your selfies are used ONLY for your keychain design and never shared or sold
Photos are deleted 60 days after order completion
We never store your credit card information (processed securely through Stripe)
Read our full Privacy Policy and Terms of Service
Can't find the answer you're looking for? We're here to help!
Within 24 hours
Live Chat
Instant response
Join thousands of happy customers with their personalized keychains!
Start Designing Now